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This privacy policy tells you what to expect when the Scottish Government collects your personal information.

 

Why we collect personal data

We gather this information in order to:

  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you've asked us to

The personal data you send us can be viewed by authorised people in the Scottish government, supplier organisations, agencies and public bodies. There is no requirement for anyone to provide personal data when using the site, and you can opt out of Google Analytics cookies.

 

Data we collect

1. Visitors to our websites

We use a third party service, Google Analytics, to collect information on how you use the site, using cookies and page tagging techniques.

The information we - and Google - collect doesn't identify anyone, and is kept for a maximum of 38 months. If we do want to collect personally identifiable information through the site, we will be up front about it.

2. Feedback

If you contact us asking a question or giving feedback, we collect your email address and any other personal data which you wish to contain in your message. If you contact us asking for information, we may need to contact other government bodies to find that information.  We will only retain your email for as long as required to resolve your query. 

 

Links to other websites

When we link to other websites, we encourage you to read the privacy policy statements contained on those sites.

 

Your rights

You have a right of access to any personal data we hold about you, by making a Subject Access Request (SAR).
In addition, if you believe that the data we hold is inaccurate or incomplete you can ask us to update our records. If you are unhappy with the way in which we process your personal data you can request that we stop or restrict the processing we complete using your personal data or ask us to delete the personal data we hold about you.

Find out more about your rights on the Information Commissioner's site.

In some circumstances we may not be able to comply with your request. This is because some of these rights are conditional and can only be applied in certain circumstances and/or where there is no compelling reason to continue to process your personal data.

 

Contact

Data Protection Officer
Victoria Quay
Commercial Street
Edinburgh
EH6 6QQ
Email:
DataProtectionOfficer@gov.scot

 

Complaints

If you feel we have been unable, or unwilling, to resolve your information rights concern, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). The ICO are the supervisory authority responsible for data protection in the UK.

For further information, including independent data protection advice and information in relation to your rights, you can contact the Information Commissioner at:

The Information Commissioner
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 08456 30 60 60
Website:
www.ico.org.uk

You can also report any concerns here: https://ico.org.uk/make-a-complaint/

Stay Informed

Ready Scotland regularly publishes alerts on both Twitter and Facebook. Follow and like our pages to keep up to date wherever you are.

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Scottish Government

 

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